Try these ways to improve your listening skills...
- Face the speaker & maintain eye contact.
- Be Attentive, but relaxed.
- Keep an open mind.
- Listen to the words & try to picture what speaker is saying.
- Don't interrupt or don't impose your "Solutions"
- Wait for the speaker to pause to ask clarifying questions
- Ask questions only to assure understanding
- Try to feel what the speaker is feeling
- Give the speaker regular feedback